The purchase/payment of any travel services offered by Elite Tours, constitutes a contractual arrangement between the Traveler (“you”) and Elite Tours, and represents your acceptance of the Elite Tours Travel Terms & Conditions.
Travel Terms & Conditions are accurate at time of printing and are subject to change prior to booking. You are advised to check on the websites or to request the latest version of the Travel Terms & Conditions from your Travel Agent or Elite Tours prior to booking your vacation.
A non-refundable, non-transferable, per person, per vacation deposit is required to reserve space for you, with some limited exceptions, as noted below. Elite Tours accepts checks, money orders, Visa, MasterCard, Discover, and American Express. Payment of the deposit indicates you have read and accepted these Terms & Conditions. Your booking is not confirmed until the deposit is processed by Elite Tours and you receive a confirmation invoice.
You are responsible for verifying everything on your invoice is accurate and complete, including dates of travel, options selected, and that each name matches the relevant passport if applicable. Elite Tours cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out the invoice. Changes are subject to the fees and penalties. In the case of billing errors, Elite Tours reserves the right to re-invoice you with correct pricing.
Final payment for your vacation is due 45 days prior to commencement of services, with some limited exception.. Within the final payment date, payment in full is required at time of booking to reserve space. Reservations are canceled if final payment is not received by the due date; cancellation penalties apply. For group reservations, Travel Agents should refer to the Group Policy, which will be provided to you by Elite Tours upon request.
If a booking cancellation is received by Elite Tours prior to the final payment date of your vacation, your non-refundable deposit will be retained.
Elite Tours reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure. If a vacation is canceled prior to departure, Elite Tours is only responsibility will be to refund the amount received for the reservation. Elite Tours will try to rebook the same vacation with a different departure date, or a similar vacation, but there is no guarantee of availability of offering.
After departure, if the Services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of the Company, depending on the circumstance, the Company will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of vacation participants, and any resulting savings will be refunded by the Company to vacation participants.
Elite Tours reserves the right to accept or reject any person as a vacation participant; to expel any participant from the vacation; to make changes in the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a vacation at any time.
The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator under the Travel Protection plan, or any other person.
HOTELS, ACCOMMODATIONS & TRANSPORTATION
The hotels listed on the itinerary, website or in the brochure are intended to be used on all departures; however, hotels are not guaranteed. Elite Tours reserves the right to substitute other hotels than those listed on the itinerary pages. If a change becomes necessary for any reason, including alternate hotels for additional departures on the same date, or hotel location changes within or outside itinerary cities, the hotel substituted will be of equivalent quality to those shown. No refunds are provided for hotel changes; full cancellation penalties, as noted above, apply.
Room and bed preferences are not guaranteed.
Check-in times vary; Elite Tours cannot control or guarantee check-in times.
No responsibility is accepted by Elite Tours for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the vacation.
Prices are subject to change without notice, subject to the guarantees set forth below.
Any request for refunds is subject to these Terms & Conditions; no refund will be made for unused services of less than 48 consecutive hours, for unused transportation where group activity tickets are involved, or for voluntary modifications made by the traveler.
PASSPORTS & VISAS
It is your responsibility to verify all visa and passport requirements necessary for your vacation. You are responsible for obtaining independently and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Elite Tours cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation or adhere to specific entry and exit requirements. All visa information listed on the website, in documents, or in the brochure is for U.S. citizens only. Non-U.S. citizens must consult with appropriate consulates to determine if any visas or other documents are needed.
TRAVELERS WHO NEED SPECIAL ASSISTANCE ON TOUR AND/OR CRUISES
You must report to Elite Tours any disability requiring special attention while on tour at the time the reservation is made. Elite Tours will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor responsible for any denial of services by hotels, restaurants, or other independent suppliers. Elite Tours cannot provide individual assistance to a vacation participant for walking, dining, getting on and off coaches other vehicles, or other personal needs. A qualified and physically able companion should accompany travelers who need such assistance. If we are not notified at time of reservation of any disability requiring special attention, Elite Tours reserves the right to cancel your booking or terminate your vacation if your special needs or disabilities are not suitable for the vacation, are incompatible with other travelers, or if you are not traveling with a companion who provides all the assistance you require. Elite Tours will not refund or cover any costs or expenses incurred for cancellation, booking, or termination of the vacation. Cancellation penalties, as above, apply.
Not all sightseeing stops/sites accommodate wheelchairs, and some locations and sightseeing activities require extensive standing, sitting, or walking—sometimes on unpaved or cobblestone streets. Elite Tours will not refund or cover any cost or expense incurred for any missed activities due to a participant’s inability to fully participate with the group. The Americans with Disabilities Act is only applicable within the United States, and facilities for disabled individuals are limited outside its borders.
Smoking is not allowed on transportation that is exclusively provided by Elite Tours. This includes cigarettes, e-cigarettes, cigars, e-cigars or any other smoking device.
Policies subject to change without notification, please call 1.800.488.2114 with questions.